The National Adoption Service was created to improve services for all those affected by adoption in Wales.  

The National Adoption Service for Wales, launched in November 2014, is an innovative collaborative for the provision of adoption services.  It brought together Welsh local authority adoption services into a 3 tier structure which includes partnerships at all levels with Voluntary Adoption Agencies based in Wales, Health and Education Services as well as others.

At local authority level all 22 Welsh councils continue to provide services to all looked after children whilst identifying and working with those children for whom a plan for adoption is appropriate.

Regionally, local authorities work together within five regional collaboratives to provide a range of adoption services.  Each regional collaborative has links with the voluntary adoption agencies, health and education. The services provided differ in each collaborative but all provide the adoption agency functions for children, recruit and assess adopters, offer counselling to birth parents and advice to adopted adults. Some currently directly provide adoption support services whereas in others this remains with their local authorities.

Nationally, the Director of Operations and a small central team, hosted by the City of Cardiff Council on behalf of all local authorities, drive improvement, consistency and co-ordination. The central team are:

Suzanne Griffiths – Director of Operations

Corienne Strange – Policy and Practice Officer

Wendy Carroll – Business and Performance Manager

Jenny Morgan – Administrative Assistant

Helena Lopez - Administrative Assistant

Room 409, County Hall, Atlantic Wharf, Cardiff, CF10 4UW

Tel: 029 2087 3927


Since September 2015 the central team has managed the Wales Adoption Register for the Welsh Government.

The aim of the National Adoption Service is to improve services.  Our reports show the progress we are making

Annual Report for 2014/15

Annual Report for 2015/16

Annual Report for 2016/17

Annual Report for 2017/18

Annual Report for 2018/19 

Annual Report for 2019/20

Our current priority is to improve adoption support services and we are implementing our ‘Framework for Adoption Support’. 

The National Adoption Service as a whole is overseen by a Governance Board and an Advisory Group.  At the local level Regional Management Committees oversee the regional services.  The service reports to Welsh Ministers twice a year.

If you have any queries about your adoption service, whether from the past, a current service or you are thinking about using an adoption service in the future, please contact your local regional adoption service or voluntary agency.

Similarly, if you are interested in becoming an adoptive parent, you can find out more by looking at these pages.



Taking the next step

View the FAQs about adoption Frequently asked questions
Speak to an adoption advisor Find your nearest adoption agency

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